Two-week assessment
Rollout Readiness Assessment
Independent review of scope, dependencies, integrations, site readiness, governance, testing, training, and cutover planning.
Typical investment$7,500–$12,500
Enterprise implementation & program leadership
Complex rollouts.
Clear execution.
We help restaurant, hospitality, and multi-site operators turn technology plans into stable, scalable launches—from discovery and pilot through cutover and hypercare.
Chicago-based · Supporting programs across the U.S.
Engagement options
Focused support at the point where delivery risk is highest.
Start with a defined assessment, recover a rollout already under pressure, or add senior implementation leadership for the duration of the program.
Four-week intervention
Rollout Recovery Sprint
Rapid reset for a failed pilot, slipping timeline, unresolved risks, unclear ownership, or fragmented vendor execution.
Typical investment$15,000–$25,000
Three-month minimum
Fractional Implementation Leadership
Senior program leadership covering governance, vendor orchestration, executive reporting, cutover, hypercare, and transition.
Typical monthly investment$12,000–$20,000
70+locations in one enterprise POS program
5,706devices replaced in a major rollout
1,500+team members trained
200+self-service kiosks deployed
What we do
One accountable partner across the rollout lifecycle.
Deagmark brings structure to programs with many sites, vendors, integrations, and operational constraints—without losing sight of the people who must use the solution every day.
DELIVERY CONTROL TOWER
One accountable lead
Program & implementation leadership
Every moving part,
orchestrated.
We connect strategy, vendors, technology, field teams, risks, and executive decisions into one delivery system.
AlignValidateDeployStabilize
Guest technology
POS, kiosks & payments
Guest-facing platforms designed to work with the operational ecosystem behind them.
Rollout engine
Multi-site deployment
Pilots, waves, field logistics, cutovers, and hypercare built into one repeatable motion.
Connected operations
Procurement & integrations
Purchasing, inventory, loyalty, workforce, ordering, finance, and data moving together.
Confidence before cutover
Testing & operational readiness
Evidence-based go/no-go decisions—not hopeful assumptions.
People make it real
Training & change enablement
Role-based learning, floor support, and practical tools that turn launch day into adoption.
EXPANDING CAPABILITYAI
AI readiness & automation advisory
Turn promising AI ideas into practical business initiatives.
We help organizations examine workflows, identify valuable automation opportunities, evaluate readiness, and build an implementation roadmap grounded in business outcomes.
- Workflow and process assessment
- Use-case prioritization and ROI
- Solution and vendor evaluation
- Pilot roadmap and governance
- Adoption and change planning
- View the AI transformation case study →
Selected delivery experience
Enterprise-scale work, measured in operational outcomes.
Restaurant technology modernization
Recovered a challenged pilot and delivered a 70+ location POS transformation.
Re-established the rollout strategy, organized six bi-weekly waves, coordinated platform and integration partners, and maintained executive visibility through go-live and hypercare.
Challenged pilotGovernance resetSix rollout wavesStabilized
70+ locations
5,706 devices
~1,500 staff trained
Hospitality & self-service
Modernized guest-facing and back-office technology across a national resort portfolio.
Led a multi-year portfolio spanning POS modernization, self-service kiosks, procurement, property systems, payments, and two new resort openings across 19 properties.
Portfolio planKiosk pilot19 propertiesOperational gains
200+ kiosks
19 properties
25% lower kiosk cost
15% revenue increase
Enterprise platforms & infrastructure
Delivery experience beyond hospitality technology.
- E-commerce personalization and data migration
- Global Windows and SQL migration programs
- Airport passenger systems and self-service technology
- ERP, procurement, PMS, and systems integration
Engagement summaries are presented without client names to respect confidentiality.
How we work
Built for clarity—from the first workshop to steady-state operations.
Every engagement is shaped around your current program, team, and risk profile. The result is a delivery model that is rigorous enough for executives and practical enough for the field.
Talk through your program →Align the outcome
Define success, scope, governance, constraints, and ownership.
Build the delivery system
Create the integrated plan, readiness criteria, controls, and reporting cadence.
Prove before scaling
Validate through testing and pilot evidence, then resolve gaps before waves begin.
Launch and stabilize
Coordinate cutover, command center, hypercare, handoff, and lessons learned.
Start a conversation
See where your rollout is exposed before the risk reaches launch day.
Request a focused conversation about the program, its pressure points, and the evidence needed to move forward with confidence.